Legal

Cancellation policy

For consumers, when an agency contract is concluded as a distance contract.

Only the German version is legally binding.

Important note

Following the extension of the right of cancellation (section 355 BGB) that came into force on 13 June 2014, we are obliged, where an agency contract amounting to a distance contract is concluded, to inform you of the possibility of cancelling that contract. An agency contract in this sense arises when you make use of our services – including where they are initially free of charge for you. Please also read our terms and conditions carefully.

Cancellation policy for consumers

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded.

To exercise your right of cancellation, you must inform us (Herbert + Kohlmeyer Immobilien GmbH, Lychener Straße 2, 10437 Berlin, tel.: +49 30 780 870 80, fax: +49 30 780 870 81, office@herbert-kohlmeyer.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email).

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to cancel this contract. We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

If you requested that the services begin during the cancellation period, you shall pay us an amount which is in proportion to what has been provided until you have informed us of your cancellation of this contract, in comparison with the full coverage of the contract.

Note on the early expiry of the right of cancellation

Your right of cancellation expires early in the case of a contract for the supply of services if we have fully performed the service and we began performing it only after you gave your express consent and at the same time confirmed that you knew you would lose your right of cancellation once we had fully performed the contract.